Dierenhotel Marijke
5 sterren dierenhotel

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Frequently Asked Questions

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For directions, please refer to the directions page.

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Due to our daily program such as feeding times, rest times and walking times for our guests, we have limited our opening hours for customers and we make no exceptions to this. It may be annoying for you, but it also benefits the care of your pet.

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No, we only charge you this time during school holidays.

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We certainly have them, we use the general terms and conditionsof our trade organization dibevo.

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If a guest unexpectedly gets ill or there are other details, we want to inform you about this and discuss this with you. If you prefer us not to contact you or if you have other wishes, for example that we approach your contact person/emergency address, you can let us know.

When we consider a vet visit is necessary, we would like to discuss this with you. If we cannot reach anyone and we think a vet visit is necessary, we will of course initiate this. If your own vet has the opportunity and is not too far away from us, we will go to your own vet. If for some reason this is not possible, we will go to the “de Limes” in Harmelen, Woerden or Vleuten.

Costs vet visit

The costs of the vet consultation are for your account, as well as the starting fee of 46 euros which we charge for this.

This start rate includes costs such as:

  • Contacting the owner before we go to the vet.
  • The kilometer mileage for the car, up to a maximum of 25 kilometers in total. *
  • The time we spend on the vet visit with a maximum of one hour from departure to return. *
  • Make a report of our findings, the findings of the vet, the follow-up of the treatment(s)
  • Making a treatment plan and/or checklist (s) for medication.
  • Notifying you of the vet’s findings.

* For extra kilometers we charge 20 cents per km. and for extra time 35.00 euros per hour.

If you have booked the medifonds in your reservation and the health complaints fall under the medifonds, the costs of the vet and the aforementioned costs of the vet visit are for the account of Pet Hotel Marijke.

 

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Of course, click HERE for more information.

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You can request a change via this form.

Usually a change will not be a problem, a change of more than 20% on the original reservation is considered a cancellation or new reservation. This also never really poses a problem, except in a school holiday for which there is a waiting list. Your “new reservation” will be the last on the waiting list. Of course you can still maintain the original reservation.

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You can pay by cash, credit card or by debit card at the time of check-in/out. Only in July and August we ask you to pay the entire reserved period in advance. (you will receive an automatic notification +/- 1 month before the start)

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Without a passport or proper vaccinations, we can of course not accept a pet. Also when a pet has a communicable disease, we cannot accept this pet.

We can certainly not accept female dogs in heat during a school holiday. For a period outside a school holiday you can inquire about the possibilities.

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See article 9 in the general terms and conditions

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When you decide to extend your stay, we ask you to inform our hotel as soon as possible. This can cause problems, especially in the period July/August.

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As of May 2012, we unfortunately had to decide to stop our own taxi service. The reason for this is that we want to have enough time for the care of our guests. We also want the taxi car available 24 hours a day in case one of our guests needs to go to a vet urgently.

Fortunately, we have found a suitable company that can arrange this service for you:

Name: Huisdierentaxi en uitlaatservice “Doggie Hutch”
Phone number: 06-20634734
Internet: www.doggiehutch
Email: doggiehutch@gmail.com
 

You can coordinate the entire taxi service with Doggie Hutch. They know our working method and opening hours.

You must also arrange the payment, delivery and collection times yourself with Doggie Hutch.

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There's no better hotel for my pet! Esther Tito