During check in we first take a look at the vaccinations of your pet. Then we discuss everything regarding your wishes and any special details of your pet. We also go through all the details, such as your telephone number, etc.
Then a caretaker will take your dog and accompany him/her in a suitable pack. For the peace of other guests, but especially to make it easier for your dog to say goodbye, you do not walk with your dog to the dog hotel. You can no longer see your dog, this may be annoying for some people but it serves the interests of your dog and the other guests.